Confidentiality & Privacy

Your trust is our priority. Here's how we safeguard your data.

1. Introduction

At Ping.ai, we value your privacy and are committed to protecting your personal data. This Confidentiality & Privacy Policy outlines how we collect, use, and protect your information.

2. Information We Collect

We collect personal information that you provide directly to us, such as when you sign up, interact with our platform, or contact customer support. Additionally, we collect technical data related to your usage of our services.

3. How We Use Your Information

We use the collected information to provide, enhance, and secure our services. This includes delivering personalized content, improving AI recommendations, and ensuring compliance with applicable laws.

4. Data Security

We implement industry-standard security measures to prevent unauthorized access, disclosure, or alteration of your data. However, while we strive to protect your information, no security system is entirely impenetrable.

5. Data Retention

We retain your personal data only as long as necessary to fulfill our obligations. When no longer needed, we securely dispose of it in compliance with relevant regulations.

6. Third-Party Sharing

We do not sell or rent your personal information. However, we may share it with trusted partners and service providers strictly for business operations, under appropriate confidentiality agreements.

7. Your Rights

You have the right to access, modify, or delete your personal data at any time. If you have concerns, please contact our support team to exercise these rights.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services. We encourage you to review it regularly to stay informed.